DELIVERY INFORMATION

At Printinglance.com, we share your excitement for your custom luxury boxes and are eager to see your products hit the market with a stunning presentation that elevates your brand’s professionalism. To ensure you don’t wait long, we prioritize swift delivery.

OUR TURNAROUND TIME

Most of our orders are completed and delivered within just a week. From order placement to production and shipping, our typical turnaround time is between 2 to 8 days. We guarantee top-notch quality, paired with fast service. Alongside our quick delivery, we offer free worldwide shipping, regardless of your order size or destination, which helps you maintain a competitive price while increasing your profit margin. Our clients frequently commend our prompt, delay-free service, which contributes to our 97.9% success rate.

UNFORESEEN CIRCUMSTANCES

While we strive to meet our delivery commitments under normal conditions, there are instances where unexpected factors may delay your order. In cases of technical difficulties, global issues, or extreme weather, Printinglance.com cannot be held accountable for delays. While we’ll refund rush charges under such circumstances, cancellations are not allowed. We always work diligently to print and ship orders as quickly as possible.

DELAYS DUE TO COVID-19

Like many industries, the packaging sector has been impacted by the COVID-19 pandemic. Despite this, we are committed to maintaining our standard of fast, free shipping, while ensuring safety remains our top priority. However, restrictions and lockdowns have limited our ability to reach certain locations, and the reduction in global cargo flights has caused delays in meeting our usual deadlines. We ask for your patience and understanding during these times as we work through these challenges.

REFUND AND REPLACEMENT POLICY

We take every measure to ensure your packages arrive safely and undamaged. However, if your packages are damaged due to rough handling or an accident, we offer clear guidelines for refunds or replacements. You must notify Printinglance.com within three days of delivery if your package is damaged. To qualify for a refund or replacement, 99% of the delivered items must be returned within 10 days of receipt. If, after inspection, we find the fault is on our end, we will provide a replacement free of charge.

We also encourage customers to carefully inspect their packages upon delivery for any missing or damaged items. If an error is found on our part, we will either reprint the order or offer a partial refund. Please note, the refund will exclude any shipping costs incurred.

CONTACT INFORMATION

If you need to report a damaged or missing package or are experiencing a delayed delivery, feel free to contact us. You can also check the status of your shipment through the provided contact details, and we will respond promptly.

For a Visit

7901 4th St N # 21334
St. Petersburg, FL 33702.

Call Us;
+1 786 927 5086

Email Us;
sales@printinglance.com

You can also reach us through the live chat on our website.